How to get the most out of the 2020 North America Community Meeting 

Before the Community Meeting Begins

• Remember to set your Out of Office so you can make time for all the learning and community experience opportunities that we have planned for you! The Community Meeting kicks off at 11:00AM EDT on Tuesday, 6 October with BBC World News America’s Lead Anchor, Katty Kay. Access to log-in to the virtual event begins at 9:00AM EDT on Monday, 5 October. We encourage you to log-in early to ensure there are no restrictions for your device.
• Run a System Check on your computer to ensure you're all set to use the platform.
• View the full agenda for the North America Community Meeting here.
• For the best experience, join the Community Meeting from your desktop computer and run the audio through your computer.
• When you enter the event platform, you may need to adjust your browser zoom to ensure an optimal event view.
• Be sure to have a strong Wi-Fi connection. 

To access the online event platform:

• Click here to login to the event platform 6Connex 
• If you attended our Latin America Forum earlier this year, you may use the password you created for that event here as well. If not, proceed as follows.
• Under the “Already Registered?” section, click on the “Forgot your password?” link.  
• This will prompt you to enter the email address used when registering.  
• You will receive an email from noreply@6connexnotifications.com prompting you to click a link and reset your password.  
• After you reset your password, return to the login page and enter your email and new password to enter the event. 

If there is an outstanding balance on your registration, you will not be able to log-in to the platform. In order to pay your balance, please call +1-888-241-3525 and choose Option 7. Once you have paid your registration fee, it will take approximately 15-30 minutes for the system to update so that you are able to log-in to the event platform.

During the Community Meeting

• All sessions and networking opportunities on the agenda will be listed in EDT time zone. Sessions and keynotes will be available on demand after final events of the day conclude.
• Public Chat: Public chats are available in many of the Exhibitor booths, as well as the Brand and PCI SSC Offices. Please keep in mind that the Public Chat function means that everyone, including the other attendees on the platform, can view all comments or questions posted in any Public Chat. If you have a question that would be more suitable for a 1:1 chat, please message that booth or office representative directly for a private conversation.
• Be sure to visit the Vendor Showcase sponsored by MegaplanIT. 
• Visit the Brand and PCI SSC Offices to speak with representatives. Check the agenda for staffing times and schedule. 
• Watch list: 
  • Representatives from Exhibitors and Brands can add you to their “watch list” with your permission. During conversations, a representative from any booth may ask to add you to a watch list, during which time they will obtain access to your email address for future follow-up. 
• The platform does not support special characters in attendee names, job titles or company names. Any special characters will automatically show up as a question mark in a triangle. You may edit your registration info to correct this issue with the following steps: 
  • Click the gear button on the top right hand of the virtual environment 
  • Click “Edit Registration Info” in the dropdown menu
  • A pop-up will appear where you may update your name, title and company name as needed
  • Click submit and the changes will show up immediately

Accessing Sessions

All presentations will be available in the General Session. On-Demand content will be released immediately following the Community Experience each day (see schedule below). Attendees can access sessions by navigating to the “Filter By” drop down menu and searching by content type.

Wednesday 7 October

Main Sessions Start at 11:00 AM ET

On-Demand Sessions - Will be released on the platform at 2:30 PM ET

Thursday 8 October

Main Sessions Start at 11:00 AM ET

On-Demand Sessions - Will be released on the platform at 2:00 PM ET

Friday 9 October

Main Sessions Start at 11:00 AM ET

On-Demand Sessions - Will be released on the platform at 1:50 PM ET

After the Community Meeting

• Keep an eye out for our post-event survey. Your participation every year is what makes these events so valuable and we appreciate your feedback.
• Keep up to date with PCI SSC blog notifications delivered straight to your email inbox. Subscribe here.

Get Social

Tag @PCISSC and use the hashtag #PCICM to follow along and share your own insights! Be sure to also subscribe to our Blog, PCI Perspectives.

Training

We are pleased to offer some of our training and certification programs via eLearning with remote exam certification. eLearning incorporates a combination of computer-based training as well as live remote instructor-led training sessions with an online certification exam.

Technical Difficulties

• If you are experiencing any issues logging in, you may contact the Technical Support team. 
• Once you are in the event platform, please visit the Event Help Desk with any event-related questions.